SERVICE
Since his office is the front seat of his F-350 and it is seen
throughout the Eagle Ford Shale playground, Davis says he relies
heavily on repeat business and word of mouth.
His General Sales Manager Toby Johnson gave him the best
advice on the first day he shook Mike’s hand and vowed to help
make him successful: “Mike, it’s simple, you earn excellent
Customer Satisfaction Scores from your clients and all else will
fall into place!” Mike says he does just that by sticking to
process, every single time, which largely includes ‘Customer
follow-up’ that Johnson also encouraged him to do. He is wellknown by his customers and he gets most of his referrals by
friends and clients who had such a great experience and know that
Mike stands behind what he says. Cody Katz with LT Energy
says, “Mike has a willingness to accommodate any and all needs
when buying a new vehicle. The attitude and service doesn’t
change, his willingness continues after the vehicles are
purchased.”
Distance isn’t a problem for Mike and he will take care of you
anywhere you are at. Above and beyond service is what Mike
believes in giving to his clients. Mike is full of energy and passion
for what he loves to do. He knows his product and he knows the
industry’s needs. But Mike isn’t just a friendly resource to oil &
gas clients, he also has helped many others. Forrest Thompson
with Thompson Medical Supplies, says appreciatively, “My dad
recommended Mike Davis because he started buying his fleet
trucks through Mike. My dad asked Mike if he could help me
out, Mike said of course. I have nothing but great things to say
about Mike, he always had time for me and made sure to follow
through with anything he promised. I will definitely visit Mike
again when I need a new vehicle and will recommend him to
anyone else looking for a car/truck.” He takes his time to know
his clients and builds relationships that last.
He talks about advice he got from his best friend, who is his
father, when he got his first job as a mechanic in High School.
According to Davis, his father asked him to raise the hood on his
first vehicle he installed an engine in for an elderly neighbor lady
who was on a fixed income. As he did, his father gave him a hug
and reminded him that regardless of the job being performed, it
should be done