World Class
By: Jennifer Larivey
World Class Service…that is what you will receive when you
visit with Mike Davis, Commercial Sales & Service Manager at
Jordan Ford. Mike has been with Jordan Ford for 22 years and
loves everyday he gets to provide sales and service to the
communities he works in. Mike has an interesting background, he
laughs when he says, “I came out of the oilfield 22 years ago
when I worked in the Austin Chalk and I’m still working in it and
I have the greatest job ever!” Mike still has relationships from his
old days working out in the field. He has many clients that he
provides this excellent service to. When asked, “How are you
different?” He smiles and says, “Customer Service is my
niche…You call on one person: sales, service, up fits, parts,
collision…whatever you need…You call one person!” All of
your needs are taken care by one person and that is Mike Davis.
Mike explains that he can only do his dream job because of the
great team he has to back him up!
When asked, “Mike, it is unheard of someone working in the car
dealership industry for 22 years at one dealership…what is the
secret??” Mike quickly talks of his bosses and owners of Jordan
Ford. “Owners, Marc Cross and Mike Trompeter, are the
reason I continue to work hard and love my job. Marc & Mike
are very supportive and they understand my vision for taking
‘my concept of Sales combined with Service’ to a whole new
level,”proudly says Mike. “I still cherish the story Marc told me
long ago of his grandpa, who was his best friend, when he told
him: ‘Sonny Boy, you go and give them $11 worth of work and
take your $10 worth of pay, sooner or later they will see your
efforts, and you will be rewarded.’ That’s just what I’ve done
and it has worked out for me for 22 years here.” Mike said that
he told Marc & Mike about the vision and niche market he wanted
to create for his Commercial clients and they hired his teammate,
Clary Lunday, who is Jordan Ford’s Fixed Operations Director.
This allows Mike Davis to have his own department and to do
what he enjoys so much.
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Mike has delivered vehicles to his clients as far as Sydney,
Montana. Mike will go regularly to his oilfield clients out in the
field to service their vehicles. Even though Jordan Ford is based in
San Antonio…Eagle Ford Shale is our backyard. That’s not to say
that Mike’s backyard extends throughout Texas.
Word-of-mouth marketing is what has expanded Mike’s reputation
and business. “Our service is spoken of by many in the industry and
it’s a big deal!! Sincerity and 20 years of putting my cell phone
number on my card is what makes Mike different,” says Mike. He
is the only service manager that will give you his word and stands
behind it and will be your contact to take care of you from day one!
Sandra Hernandez with decorconcreterepair.com says, “Mr. Mike
Davis, especially went above and beyond the call of duty in
assisting with this purchase. Mr. Davis was very understanding of
our needs and extremely helpful. I'm so happy that Jordan Ford
has people like Mr. Davis on its team.”
“Customer Service
is my Niche…You
call One Person…
whatever you
need”
Advertising Call 210.853.0213