Teva Respiratory Orientation Guide June 2014 | Page 21

Respiratory Orientation GuideQX8_Layout 1 11/20/10 8:31 AM Page 26 TEVA Selling Philosophy The TEVA Respiratory selling philosophy will allow you to prepare, execute, and analyze effective calls. The philosophy provides a methodical and thorough approach for the call continuum. The TEVA Respiratory selling philosophy is comprised of three parts: • Part 1: What? Defines Knowing What to Do. • Part 2: Why? Defines Asking the Right Questions to Get to the Why. • Part 3: Win. Winning the Objective! One of the following gears or components of the selling process define each of these parts: • Component 1: Pre-Call Planning • Six Gear Selling Process - Gear 1: Opening - Gear 2: Probing - Gear 3: Listen and Learn - Gear 4: Promotional Messaging - Gear 5: Objection Handling - Gear 6: Gaining Commitment/Transition • Component 2: Post-Call Analysis 26 © 2010 TEVA Respiratory Health. All rights reserved.