Be familiar with these change gurus, their guiding principles, and their philosophical legacies. –
pg. 258
Familiarize yourself with other quality tools (for instance, scattergrams, run charts, process
control charts) and approaches (for instance, the Theory of Constraints and Six Sigma).- pg. 260
Be familiar with the distinctions between adragogy and pedagogy.- pg. 262
Be familiar with key learning curve patterns. –pg. 264
Questions about motivation theories discussed in Chapter 2 are likeley to appear on the PHR
exam within the context of the HRD functional area. Refamiliarize yourself with those theories
and with the applications of those theories.- pg.265
Be familiar with the stages of career development, as well as specific ways in which
organizations, managers, and employees can contribute to that development- pg. 270
Chapter 2 of this book addressed various leadership models designed to provide a conceptual
framework for understanding management and leadership. Though those two concepts were
addressed withing the framework of the 23 core competencies, revisit those theories and
concepts. First, as an HR professional, you will be called on to understand the how management
and leadership differ and how those differences impact how you might apply these theories.
Second, it is likeley that you will presented with questions relating to these theories and
concepts when you take the PHR exam. –pg 270.
Be familiar with each of the three primary categories of performance appraisals.- pg. 277
Familiarize yourself with circumstances under which employers can make deductions from an
employee’s salary- pg. 306
Be familiar with government-sponsored programs that enable employers t o pay certain
employees (full time students, certain perople with disabilities, and so on) at an hourly rate of
pay that is less than the federal minimum wage.- pg. 315
This statement, while accurate, is also incomplete, in that it does not even begin to address the
nuances of the Portal-to-Portal Act. The act, for instance, addresses travel time (on public
transportation, on private transportation, during work hours, outside work hours), pre-shift
work, idle waiting time, overnight travel, training time, and many other considerations.
Familiarize yourself with this act before paying your employees and before taking the PHR
exam.- pg 319
Be familiar with the advantages and disadvantages associated with each of the different
methods of securing market data- in particular, the advantages and disadvantages of surveybased methods. –pg. 324
Pay structures provide a reminder about the criticality of effectively communicating with
employees about the organization’s total rewards philosophy and programs. Familiarize yourself
with ways to engage in meaningful and effective communication with employees around these
all-important topics.- pg. 327
In this section, we covered many areas related to the discipline of compensation- areas that are
highly likely to show up on the PHR exam. There are other areas, however, that we have not
touched on directly, which are also included in the repetoire of responsibilities you need to
perform and this cache of knowledge you need to posseess as an HR professional. This (in a