Be sure to familiarize yourself with international dimensions of workforce planning and
employment.-pg. 209
Be sure to familiarize yourself with record-keeping requirements. –pg. 209
Be familiar with these two important work-for-hire exceptions to the Copyright Act.- pg. 226
Familiarize yourself with the criteria that exist for determining whether a particular work is in
the public domain.- pg. 227
Be familiar with the considerations that contribute to determining what constitutes fair use.-pg.
227
In addition to helping you perform your job better, it’s important for you to be familiar with HRrelated theories (such as this, for instance), because they are likely to appear on the PHR exam.pg. 230
Be familiar with how internal and external factors can impact a needs analysis/assessment and
how they can impact recommendations that are generated through that needs
analysis/assessment. Know what those environmental considerations could be as well as how to
conduct an effective scan using strengths, weaknesses, opportunities, and threats (SWOT)
analysis.-pg. 231
Be familiar with the specific strengths and weaknesses associated with developing and
delivering an HRD/training initiative internally versus externally, and the factors that should be
taken into consideration when making this decision.-pg. 238
Be familiar with what does and does not constitute effective facilitation practices.- pg. 248
Be familiar with what does and does not constitute presentation effectiveness. –pg. 246
Be familiar with what does and does not constitute effective practices for engaging participants.
–pg. 249.
Be familiar with what does and does not constitute effective question/answer facilitation
techniques.-pg. 250
Be familiar with what does and does not constitute effective verbal and nonverbal
communication techniques.-pg. 250
Be familiar with ways in which each of the four levels of evaluation in Kirkpatrick’s model can be
conducted. –pg. 252
Familiarize yourself with international issues (for example, culture, local management
approaches/practices, societal norms) that might impact the ways in which you implementand
conduct OD (and, for that matter, any HRD and HR) initiatives.- pg. 253
Familiarize yourself well with specific human resource and OD theories and applications, as well
as how they interrelate. Specifically, be familiar with how to develop, implement, and evaluate
programs to address the unique needs of particular employees (for example, work/family
programs, diversity programs, outplacement programs, repatriation programs, and fast-track
programs.)- pg. 254
Be prepared to answer a question on organizational culture on the PHR exam.- pg. 255
Be familiar with change process theory as well as implementation theory. –pg. 256
Know and be able to identify elements of Lewin’s two primary motivational sources of change.pg. 256