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 Be sure to familiarize yourself with international dimensions of workforce planning and employment.-pg. 209  Be sure to familiarize yourself with record-keeping requirements. –pg. 209  Be familiar with these two important work-for-hire exceptions to the Copyright Act.- pg. 226  Familiarize yourself with the criteria that exist for determining whether a particular work is in the public domain.- pg. 227  Be familiar with the considerations that contribute to determining what constitutes fair use.-pg. 227  In addition to helping you perform your job better, it’s important for you to be familiar with HRrelated theories (such as this, for instance), because they are likely to appear on the PHR exam.pg. 230  Be familiar with how internal and external factors can impact a needs analysis/assessment and how they can impact recommendations that are generated through that needs analysis/assessment. Know what those environmental considerations could be as well as how to conduct an effective scan using strengths, weaknesses, opportunities, and threats (SWOT) analysis.-pg. 231  Be familiar with the specific strengths and weaknesses associated with developing and delivering an HRD/training initiative internally versus externally, and the factors that should be taken into consideration when making this decision.-pg. 238  Be familiar with what does and does not constitute effective facilitation practices.- pg. 248  Be familiar with what does and does not constitute presentation effectiveness. –pg. 246  Be familiar with what does and does not constitute effective practices for engaging participants. –pg. 249.  Be familiar with what does and does not constitute effective question/answer facilitation techniques.-pg. 250  Be familiar with what does and does not constitute effective verbal and nonverbal communication techniques.-pg. 250  Be familiar with ways in which each of the four levels of evaluation in Kirkpatrick’s model can be conducted. –pg. 252  Familiarize yourself with international issues (for example, culture, local management approaches/practices, societal norms) that might impact the ways in which you implementand conduct OD (and, for that matter, any HRD and HR) initiatives.- pg. 253  Familiarize yourself well with specific human resource and OD theories and applications, as well as how they interrelate. Specifically, be familiar with how to develop, implement, and evaluate programs to address the unique needs of particular employees (for example, work/family programs, diversity programs, outplacement programs, repatriation programs, and fast-track programs.)- pg. 254  Be prepared to answer a question on organizational culture on the PHR exam.- pg. 255  Be familiar with change process theory as well as implementation theory. –pg. 256  Know and be able to identify elements of Lewin’s two primary motivational sources of change.pg. 256