Eleventh Hour
BEAUTY
to the rescue!
You know the scenario – you have an extra special event coming
up and the day before you break a nail, use the wrong product
which results in blonde hair with a tinge of green, or lose a
cluster of fake lashes leaving you with a bald spot! Eleventh Hour
is a fantastic platform which can put customers in touch with
providers for those last-minute emergency beauty appointments
Abigail Fletcher - the entpreneur
behind Eleventh Hour Beauty.
How it works
PERFECT FOR THE CUSTOMER
Eleventh Hour is easy, free and saves you so
much time. Simply download or go to the
website and it becomes your go-to when
you need an appointment. Without having
to make countless calls, the platform directs
you to the expert of your choice at salons
with available time slots. You can book 24/7
and view past and future appointments
to keep track of not only the date of your
treatments, but which technician did them
and how you rated the service. Opt for
reminder ‘push notifications’ before the
appointment and also cancel appointments
via the Eleventh Hour platform if you need
to. Afterwards, feel free to rate the salon.
DON’T FORGET YOU CAN…
AS EASY AS ONE, TWO, THREE!
1. Simply input which service you want and
when you want it
2 . Review the results and select the
3.
appointment which best suits you
Await confirmation from the provider
and turn up!
Eleventh Hour is
easy, free and saves
you so much time.
Do you own a beauty business? Sign up to
Eleventh Hour as a great way to increase
your client base
Joining Eleventh Hour for a small monthly
fee with no commission, no contract and
no minimum term allows your business to
publicise available appointments with no
limit to the amount of slots you advertise.
Create a dedicated subsite within the
Eleventh Hour platform and customise it
to include company images, location, map,
opening times, contact details, staff profiles
and services provided. You can also add the
link to your Facebook and Instagram pages
so people can click the "book now" button
and be directed to Eleventh Hour.
> Confirm or reject any appointment
- the customer requests the
appointment and then awaits
confirmation from you.
> Amend availability 24/7 – no more
leaving a paying customer to dash
for the phone just in case you miss
out on someone wanting to book a
treatment.
> Benefit from our marketing –
Eleventh Hour will actively direct
traffic to our site so by simply
listing you can be found by
customers.
> Take a deposit from clients if you
wish via your preferred method -
the deposit terms are organised by
you and the money goes directly to
you. Eleventh Hour simply notify
the client if a deposit is required.
> Rate your customer after the
appointment.
> Send out a push notification to all
customers who have "favourited"
your business, notifying of last-
minute cancellations etc.
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