Customer testimonial
When you work with huge organisations for telecoms and IT services it can be very challenging trying to speak to the right person when issues arise . You spend more time finding the right department or sending emails to a service desk than the actual conversation takes . Knowing that with Odyssey we would get through to a person after three rings and have a conversation with someone who knew our business and services , and always have the option to speak to a company director at any time was reassuring . odyssey . uk 01642 661888
IT , Connectivity & Telecoms
Six Appeal
We really care about your business technology .
Working with our customers in all areas of business technology , we believe that the secret to building a long standing and trusted partnership is communication .
Using Technology for Business efficiently , productively , and innovatively to ensure the highest return on investment can only be successful when provided in conjunction with proactive , friendly and expert Customer Service . Sometimes customers just want to have a conversation with someone who knows them and their business who can resolve an issue , talk through a pressure point and offer advice and we believe the best result is always delivered through good communication .
At the heart of our customer service are six “ differences ” which we believe sets us apart .
Speak to an Odyssey director at any time , no questions asked .
Your calls answered within three rings – no menus or voicemail .
Supporting business for over 35 years , Odyssey is debt free and owner-managed .
Dedicated businessonly network , owned and operated by Odyssey .
All work is completed by trained Odyssey employees – never subcontracted .
24 / 7 support .
Here , two customers spell out the differences Odyssey has made for them :
Customer testimonial
“ Working with Odyssey has become a partnership . Initially we wanted to save money on our current services , but we quickly realised that Odyssey has the same customer service values as ourselves .
When you work with huge organisations for telecoms and IT services it can be very challenging trying to speak to the right person when issues arise . You spend more time finding the right department or sending emails to a service desk than the actual conversation takes . Knowing that with Odyssey we would get through to a person after three rings and have a conversation with someone who knew our business and services , and always have the option to speak to a company director at any time was reassuring . odyssey . uk 01642 661888
Technology working for business