Welcome to your role at Ted Baker.
This training handbook will give you all of the information you need to excell in your new role. You are expected to read through this handbook and follow allof the instructions it gives you. This should be completed within the first week of you starting your new role at Ted Baker.
Within this workbook, we take a look at customer service. Understanding our expectations and service standards is a huge part of your role. It looks at how we can go the extra mile for every customer as they enter our store.
This book will guide you through Ted Baker’s service expectations as well as teaching you how to deliver an amazing customer service experience to each of our customers.