Remember to discuss any article with
at your next team meeting
Policy Updates
Replacement Home Policy
– Permanent Moves
– we’ve made a few changes to this Policy to
make the decant process more efficient:
In the spotlight!
Reducing offers of an alternative property from
three to two
Clarifying a relevant Regional Director will deal
with appeals and when we may take legal
action
Paying compensation within one month
of a tenant moving home (previously three
months).
Recruitment and Selection Policy
– we’ve reviewed the Policy, making the
following updates:
Bringing it in line with the Redeployment Policy
Resident Monitors at work!
– all redeployees are given the first opportunity
to apply for roles
Introducing a basic IT test for all non-manual
roles
Emphasising recruiting for attitude
Clarifying our approach to secondments.
Our London Planned Maintenance Team worked
with Anglian to upgrade all the windows at Leeds
Court, one of our sheltered accommodation
schemes. Staff visited with our Resident Monitors
to get residents feedback. The residents were all
really positive and gave fantastic scores!
Tenancy Fraud Policy
– see Tenancy Fraud update article on page 3.
New prescribed S21 notice
The Deregulation Act has introduced changes
for tenancies issued from 1 October 2015.
This means:
We need to use a prescribed form for Section
21 notices
We’re not able to serve a S21 within the first
four months of a tenancy
The two months notice period no longer needs
to tie in with the end of a tenancy period (for
new tenancies issued from 1 October 2015)
Donating tools
Our Sussex Estate Services Team has been working
with Community Payback (Probation) services in
clearing 12 overgrown void gardens. This allows the
voids team to complete the rest of their job quicker!
The team has now donated some of the tools they
no longer use to Community Payback to work on
our gardens. This has been excellent multi-agency
working.
www.ahintranet.org.uk/teamtalk
There’ll be training from Housing Law Services
on 4 November, at Grosvenor House. Please
contact Hardeep Majhail if you’d like to attend.
If you have any queries about
Policies and Procedures please contact
[email protected]
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Edition 64 - June 2015