What phone call would You prefer to have ?
Year |
Accident / Event |
Other Supplier or |
|
|
Online pop up store |
1 Dropped the MC-9XXX and the it won ’ t connect to the wireless LAN
2 Dropped the MC-9XXX again accidentally and it won ’ t turn on
2 Damaged the keypad – some keys are missing
3 Laser trigger has worn and beam won ’ t fire
3 Battery backup has failed – unit loses settings
No problem , we ’ ll send out a replacement unit today
No problem , we ’ ll send out a replacement unit today
No problem , we ’ ll send out a replacement unit today
No problem , we ’ ll send out a replacement unit today
No problem , we ’ ll send out a replacement unit today
Who are you ? Have proof of purchase ? Send it back to the manufacturer We don ’ t have any spare gear
Who are you ? Did you buy it from us ? Send it back to the manufacturer We don ’ t have any spare gear
Send it back to the manufacturer We don ’ t have any spare gear
Send it back to the manufacturer
We don ’ t have any spare gear
Send it back to the manufacturer We don ’ t have any spare gear
At the end of the 3 year Motorola “ Service from the Start ” Barcode Datalink would contact you a few months before the contract expires and offer you a renewal option to extend the warranty for another 2 years . Extending the SFS also extends our support to you with spare loan equipment . ( If you purchased the 5 year SFS then there is no renewal necessary )
Or you can look to upgrade to the latest technology .
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