What phone call would You prefer to have?
Year |
Accident / Event |
Other Supplier or |
|
|
Online pop up store |
1 Dropped the MC-9XXX and the it won’ t connect to the wireless LAN
2 Dropped the MC-9XXX again accidentally and it won’ t turn on
2 Damaged the keypad – some keys are missing
3 Laser trigger has worn and beam won’ t fire
3 Battery backup has failed – unit loses settings
No problem, we’ ll send out a replacement unit today
No problem, we’ ll send out a replacement unit today
No problem, we’ ll send out a replacement unit today
No problem, we’ ll send out a replacement unit today
No problem, we’ ll send out a replacement unit today
Who are you? Have proof of purchase? Send it back to the manufacturer We don’ t have any spare gear
Who are you? Did you buy it from us? Send it back to the manufacturer We don’ t have any spare gear
Send it back to the manufacturer We don’ t have any spare gear
Send it back to the manufacturer
We don’ t have any spare gear
Send it back to the manufacturer We don’ t have any spare gear
At the end of the 3 year Motorola“ Service from the Start” Barcode Datalink would contact you a few months before the contract expires and offer you a renewal option to extend the warranty for another 2 years. Extending the SFS also extends our support to you with spare loan equipment.( If you purchased the 5 year SFS then there is no renewal necessary)
Or you can look to upgrade to the latest technology.
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