Sweet Lisbon 1 | Page 19

Objectives Santini is currently aiming to grow. Six decades after launching its first store, Santini’s brand is a very consolidated one. For this reason, Santini believes that it has what is needed to be able to expand. The brand is planning to do it in a controlled way, by entering into new markets, without taking imprudent risks. Santini does not intend to lessen the quality of its products, so it grows in a pace, allowing the brand to sustain its unique characteristics. Current Strategies to guarantee the freshness of its ice creams. Beyond ice creams, Santini offers baked goods, chocolate-based sweets, and Santini apparel and tools. However, these products are not primarily focused on. The way in which the ice cream is supplied in the store is similar to the way most ice cream parlors organize it. The customer can choose a cup or a cone and the number of scoops desired, these ranging from one to four. For those customers who plan on buying larger quantities to eat at home, Santini sells ice cream boxes varying from 500ml to 2000ml. Product Price Santini has a vast product line consisting of 68 different ice cream flavors. However, these are not available throughout the entire year. Given that some of the ice cream flavors require seasonal fruits, these are only available during the respective seasons. This is the case for the cherry ice cream, which is only served from May to June; and the tangerine ice cream, which is offered from January to February. Moreover, Santini tries to get its supplies from the best regions with the objective to ensure the maximum quality possible as it is the case for the figs from the Algarve, the pineapple from S. Miguel Island, and the hazelnuts from the South of Europe. Additionally, Santini offers other flavors besides traditional “fruit- based” ones. The company has a wide range of traditional Portuguese flavors, such as the egg and pine nuts jam (doce the ovo com pinhão). It is also important to poi