Sweet Lisbon 1 | Page 14

Objectives Current Strategies The main purpose of Nannarella is to value the Portuguese culinary heritage in ice cream’s recipes while respecting the tradition of Romanic ice creams. For this reason, it is trying to increase its market share, directly competing with the other ice cream chains, such as Artisani and Santini. At this moment, Nannarella only has one store, but it is already well known among consumers. So for now, Nannarella is focused on increasing its brand awareness without withdrawing from the concept of a traditional handmade ice cream parlor. Product Nannarella’s flavor line of products consists of 21 different flavors, 8 in the category of ice creams, 6 in the sorbet category, and 7 in the specialty category. Nannarella focuses on ensuring the best ice cream quality. As a result, the shop produces ice cream every day to guarantee freshness. In order to maintain competitive and to differentiate itself, Nannarella produces a new ice cream flavor each day. This way, the company benefits for two different reasons. Firstly, since it has a daily changing menu, customers are attracted to visit the store more often in order to keep up with new inventions, providing a higher level of customer loyalty. Secondly, the company is always investigating new recipes, which, if extremely successful, can become