SVP Cleveland Annual Report 2017 | Page 10

Home Repair Resource Center empowers homeowners to maintain their homes for sustainable and diverse communities. Executive Director: Benjamin D. Faller (2015), Keesha Allen (2016-Present) SVP Lead Partner: Evan Ishida Engagement Began: June 2015 Total SVP Impact as of December 31, 2017: SVP grants awarded Value of volunteer hours Other donations because of SVP Projected operational impact SVP grant was leveraged 160% $ 45,000 $ 26,313 $ 550 To Be Determined $ 71,863+ Strengthening HRRC Projects: • Board Governance & Development • Technology • Operations • Marketing • Executive Director Growth • Revenue Growth and Program Expansion Results and Accomplishments: • Completed Organization Capacity Assessment Tool (OCAT). • Updated board orientation manual. • Advised governance committee on issues related to board governance. • Selected, purchased, and implemented a class registration system for fee-based education programming. • Trained staff on a new organizational tool and streamlined operational processes. • Developed a marketing plan (assessed the market, defined objectives, developed plan, implemented tactics, and refreshed the plan). • Implemented new technologies for staff communication and collaboration. • Built a plan for organizational calculated expansion. • Began plan for the growth of the new executive director.