Support Office Learning Specsavers-Guide-to-your-training-v2.3 | Page 16

Support the partnership We work with our Partners to protect our brand and grow the business • Stand shoulder to shoulder with our Partners - in it together - to drive our business forward • Pull out all the stops to get the best results • Respect our Partners and understand the challenges they face • Act on feedback to strengthen the partnership • Deliver on our promises Discuss it Study it Try it Discuss the Partnership Charter with your manager to ensure you understand it and know how your role and your team supports it Read Connect to find out what’s going on across our business Experience a day in store to understand the challenges Discuss with your manager and identify opportunities to better support the Partnership. Attend the quarterly Communication Meeting (CM) presentation in your local office Experience a day in store to understand the challenges Meet with a Store Partner to understand their view on the level of support that they get from support office functions Attend the quarterly Communication Meeting (CM) presentation in your local office Spend a day with an RRM to understand the current commercial challenges and see how they support their stores. Read the Partner letter, shared on Connect Build Evolve Grow 16