Supplier Connections - Navigating KeHE | Page 12

https:// www. c3reservations. com / KeHE /
Freight Request Ticket Submission through FreshDesk
POconfirmation @ KeHE. com
vendorconnections @ kehe. com
suppliersupport @ kehe. com https:// connectsupplier. kehe. com / suppliersupport @ kehe. com CONNECT Supplier ®

SUPPLY CHAIN – ADDITIONAL RESOURCES

PO Confirmation:
• Email POconfirmation @ KeHE. com( if not on EDI) each time a KeHE PO is received
• Headquarters broker or supplier will receive the KeHE PO via email or EDI
Inbound Scheduling
• https:// www. c3reservations. com / KeHE /
• Schedule appointments at least 7 business days prior to ETA( delivered suppliers only)
• Complete the Carrier Template to receive your scheduling system password
• Email the completed template to the DC contact
• Your username and password will be sent via email
• Each DC has its own unique login
• Appointments are not available via phone or email
Invoice Questions:
• Email vendorconnections @ kehe. com
Freight Cost Review or Freight Method Changes
• Freight Request Ticket Submission through FreshDesk
• Shipper location and freight method changes
Price Changes
• Submit in https:// connectsupplier. kehe. com /
• Click‘ Products’ in the main navigation and select‘ Manage Prices’
• CONNECT Supplier ® will validate the price changes and identify any issues so they can be fixed prior to final submission of the price changes forms
• Email suppliersupport @ kehe. com with questions
Item Maintenance
• Email updates to suppliersupport @ kehe. com with proper form located in CONNECT Supplier ® > Resources > Calendars & Forms.
• Commonly used forms – PO Opp, Product Disc / Replacement, KeHE Product change, and more!
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