Supplier Connections - Navigating KeHE | Page 11

Who to Contact for Common Concerns
Escalation Path
CLICK HERE TO FIND YOUR KEHE CONTACTS!

SUPPLY CHAIN – CONTACT INFORMATION

CLICK HERE TO FIND YOUR KEHE CONTACTS!
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Who to Contact for Common Concerns

IBtrans @ KeHE. com
Freight Request Ticket Submission
Buyer SupplierSupport @ KeHE. com Inbound Scheduling CONNECT Supplier ®
PO has not been picked up
Interested in exploring alternate shipping methods
Purchase Order & Demand Questions
Pack changes, Item disco / replacement, pickup location changes
Schedule a delivery appointment in C3
Submit price changes

Expected Turnaround Time

2 Business Days 2 weeks 2 Business Days 3-4 weeks 1 Business Day
1-5 Business Days for processing

Escalation Path

Buyer on PO Buyer on PO Buyers Manager Buyer on PO Buyer on PO Buyer on PO
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