Summer Madness Staffing resources Stewarding Plan and Information Pack | Page 3

• Checking that all persons entering the venue ( including those who look like staff or clergy !) have appropriate armbands , passes or tickets . A copy of the appropriate armband colours / tickets etc will be posted on the Event Crew Notice board . You also need to check that all tickets are for the correct day . Please remember to always be pleasant and if people do not have the correct pass politely redirect them to Admin . The Venue staff will always back you up for challenging someone politely . If you have any problems with this talk to your Team Leader , Event Crew Co-Ordinator or the Venue Manager on duty .
• Manning emergency access points in venues as directed by the Venue Manager .
• Assist in ensuring that all aisles and fire exits are clear of obstructions and obstacles .
• Check that all seating is secure and correctly spaced as directed .
• Ensure that venues are tidy and free of rubbish especially before leaving duty ! ( Bin bags can be obtained from the Site Team / QM ).
• Clean toilets as directed .
• Do not leave the venue until your team leader has checked with the Venue Manager that all tasks are completed .
Shower Duty There are two locations for showers on site – your team will be required to cover both of these locations when on shower duty . Please report with the appropriate members of your team to the showers as directed by your team leader . While on shower duty you will be required to carry out the following jobs :
• Collect keys and cash tin from Comms ( if you are the first team on duty in the morning ) and open the showers for use .
• Collect cleaning materials from QM ( again if you are the first team on duty in the morning ).
• Man shower blocks , collecting charge for showers from campers .
• Remind campers that they only have 10 minutes in the shower !
• Clean showers out at regular 30 minute intervals
• Last team on duty should return keys and cash tin to Comms and cleaning materials to QM .
• You may want to take a raincoat and some entertainment ( such as a guitar !) with you .
Site Team When on Site duty your whole team should report to QM where your jobs for the day will be assigned ! One tip : don ’ t wear your best clothes for this duty !!!
Entrance Gate & Car park You will be required to help out with Gate & Carpark duty on both Friday and Tuesday as the campers arrive and leave the site . Please report to members of the Security team , in appropriate numbers as directed by your team leader , at the entry to the carpark . It may be advisable to bring a raincoat with you for this duty . You will be required to carry out the following :
• Collect yellow bibs from Comms or from the team on duty before you . Yellow bibs should be worn at all times when on carpark duty .
• Report to security at the carpark who will tell you where to stand and how to direct cars and help campers arriving on site .
• Check passes of all persons entering the gate , escort those without a pass to the Registration tent .
• Please remember to always be polite . If anyone tries to argue with you explain that you are following instructions .
• If you have any problems please refer to the Security Team on duty or your Team Leader .
Admin You may be required to help out with the Admin team on Friday as the campers arrive on site . Your whole team should report to the Admin / Registration tent where jobs will be assigned .