Questions can help involve the group, challenge participants and allow for interaction among them.
Therefore, they are an important element to master for a workshop or training program leader.
Function, structure, and orientation of questions
The functions of questions:
1.
2.
3.
4.
5.
Cause attention
Give information
Start participants thinking
Bring to a conclusion
Get information
The Structure of questions
? Open and closed: answers vary and
are flexible. What, why, how questions
? Closed questions: narrow the
conversation to a specific answer or to
yes/no answers. Who, where, did, do
questions
? Probes and mirrors
Challenge to get more information and
continue the conversation.
?
?
Probes ask for information. Mirrors
return the question asked back.
Superlative adjectives in questions
with words like best, worst, and last
help direct participants.
Presuppositions or assumptions on
what participants know or need are also
ways of asking questions.
Orientation of a workshop question
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