3-3 . Using Apple CarPlay and Android Auto
Symptom
Apple CarPlay or Android Auto does not start .
When an Apple Car- Play / Android Auto connection is established and a video is being played , the video is not displayed , but audio is output through the system .
Audio is not outputted .
Solution Confirm that Siri is enabled .
The smartphone linking function cannot be used with a charging-only USB cable .
Use a cable capable of transferring data . Some cables may not be supported .
Recommended USB cable requirements are listed below .
● iPhone : Use an official Apple USB cable or a USB cable that has been Apple MFi certified .
● Android : Use a cable that is 1.8 m or shorter , and do not use an extension cable .
● Use a cable displaying the USB logo .
If the smartphone linking function worked previously but no longer works , replacing the USB cable may resolve the issue .
After checking all of the above , connect Apple CarPlay or Android Auto .
As the system is not designed to play video through Apple CarPlay / Android Auto , this is not a malfunction .
The volume of the multimedia system may be muted or set too low . Increase the volume on the multimedia system .
Make sure Apple supported apps are used for Apple CarPlay and Google supported apps are used for Android Auto . Playing music from web browser will lead to no or improper audio output .
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