3-3 . Using Apple CarPlay and Android Auto
When Apple CarPlay or Android Auto might be malfunctioning
If having trouble with Apple CarPlay or Android Auto , check the following table first .
Symptom
Apple CarPlay or Android Auto does not start .
Solution
Confirm that the smartphone being connected supports Apple CarPlay or Android Auto .
Confirm that Apple CarPlay or Android Auto is enabled on the smartphone .
Confirm that Apple CarPlay or Android Auto is enabled on the smartphone .
For details , refer to the following URL .
● Apple CarPlay : https :// www . apple . com / ios / carplay /
● Android Auto : https :// www . android . com / auto /
Confirm that the Apple CarPlay or Android Auto function on the registered smartphone is turned on in the multimedia system .
If connecting with a USB cable , confirm that the USB cable is securely connected to the smartphone and the USB port . Connect the smartphone directly to the USB port . Do not use a USB hub .
Make sure the correct USB port is used to connect Apple CarPlay and Android Auto . USB port used exclusively for charging cannot be used for smartphone apps . Wireless charger used for wireless charging will not start wireless Apple CarPlay or wireless Android Auto connection .
For a wireless connection , check the following items .
● Confirm that the smartphone can be connected via Bluetooth ® to the multimedia system .
● Confirm that the smartphone is set to be able to use Wi-Fi ® .
For Apple CarPlay : Confirm that the Lightning cable being used is Apple-certified .
3
Connecting a smartphone or communication device
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