Subaru Solterra Manuals 2023 Solterra Owner's Manual | Page 586

584 10-1 . For owners
10-1 . For owners
Reporting safety defects for U . S . owners
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death , you should immediately inform the National Highway Traffic Safety Administration ( NHTSA ) in addition to notifying SUBARU of America , Inc .
If NHTSA receives similar complaints , it may open an investigation , and if it finds that a safety defect exists in a group of vehicles , it may order a recall and remedy campaign . However , NHTSA cannot become involved in individual problems between you , your dealer , or SUBARU of America , Inc .
To contact NHTSA , you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 ( TTY : 1-800-424- 9153 ); go to http :// www . safercar . gov ; or write to : Administrator , NHTSA , 1200 New Jersey Ave . S . E ., Washington , DC 20590 . You can also obtain other information about motor vehicle safety from http :// www . safercar . gov .
Reporting safety defects for Canadian owners
Canadian customers who wish to report a safetyrelated defect to Transport Canada , Defects Investigations and Recalls , may telephone the toll-free hotline 1- 800-333-0510 , mail Transport Canada - ASFAD , 330 Sparks Street , Ottawa , ON , K1A 0N5 , or complete the online form at https :// www . tc . gc . ca / recalls .