Communication Error Codes
If a Communication Error message displays on the head unit screen, please use the chart below for descriptions on possible causes.
Error Code Possible Cause
Communication Error Codes
101 The vehicle system’ s internal clock hasnotbeenset
102 Unable to communicate with MySubaru Connected Services
A MySubaru Service Appointment Scheduler notification displayed and no selection was made within the first 3 minutes
103 MySubaru Connected Services is unavailable
104 A communication issue occurred at the vehicle
105 A communication issue occurred at MySubaru Connected Services
Solution
Pair your smartphone with the head unit and sync your contacts and allow notifications or use the Vehicle Settings menu on the head unit or Multi-Function Display tosettheclock.
Ifpossible, movethevehicletoan area where the signal strength may be better and communication will be restored.
Choose the“ Read Now” option when the MySubaru Service Appointment Scheduler notification displays.
Ifpossible, movethevehicletoan area where the signal strength may be better and communication will be restored or contact your Subaru Dealer for an inspection.
Check the network signal strength and attempt Service Appointment Scheduler again later.
Please try Service Appointment Scheduler again later.
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