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CONTENT
01 THE NEXT WAVE OF TRANSFORMATION __ PAGE 07
02 STEERING CLEAR OF THE AI HYPE __ PAGE 08
03 THE POWER OF SOLVING PROBLEMS __ PAGE 12
04 RESHAPING BUSINESS MODELS __ PAGE 16
05 BUILD VERSUS BUY __ PAGE 20
06 PREPARE, PRACTICE, PLAY __ PAGE 24
METHODOLOGY
For the present study on artificial intelligence, we asked how AI (Artificial Intelligence) affects enterprises
and their business processes, with particular focus on telecommunications enterprises and manufacturing
companies. We reviewed and analyzed a range of latest studies and specialist publications and supplemented
these insights with a detailed qualitative survey of experts in April and May 2018.