within Pennsylvania at the time of their appointment.
Scheduling To schedule an appointment, a student can directly email Counseling Services at counseling @ gmercyu. edu; or can directly email any counselor. Students experiencing a mental health crisis( for example, having thoughts of suicide) may present in person during business hours and will be assisted by Counseling Services staff as quickly as possible. All appointments are scheduled in a timely manner and with consideration for the student’ s availability. If an appointment cannot be kept, Counseling Services asks for 24 hours’ notice of cancellation via phone or email. Additionally, in instances of excessive cancellations and / or absences by students, the student’ s case will be closed, and appropriate community referrals made.
Consultations and Walk-In Support In addition to scheduled counseling appointments, Counseling Services offers walk-in consultation hours throughout the academic year. Students may use these consultations to discuss any concern, explore available resources, or determine whether counseling is right for them. Students who are unable to attend walk-in hours may contact Counseling Services by email to discuss alternative consultation options. Current walk-in consultation hours are communicated to students via email and posted on the Counseling Services webpage.
Email Communication Email is convenient for scheduling but is not a fully secure form of communication. Students are encouraged to limit personal information shared through email. Counseling Services does not use email to provide counseling or discuss confidential clinical information.
Confidentiality Counseling Services records are confidential and separate from academic records. Wherever possible, a student’ s right to privacy and confidentiality is upheld. Information shared during counseling is not released without your written permission except in circumstances required by law or when safety concerns arise. Circumstances in which confidentiality may be limited include, but are not limited to: threat of harm to oneself; threat of harm to another; child abuse / neglect / endangerment; and elderly neglect / abuse. Information will be shared only to the extent necessary to protect the individual( s) whose safety is at risk.
Counseling Services operates as a collaborative clinical team. Counselors may consult with one another and receive professional supervision to ensure high-quality care. These consultations remain confidential and are conducted solely for treatment, training, and professional development purposes. Counseling Services utilizes clinical graduate level interns to provide counseling to students. Graduate interns are held to the same level of ethics and professionalism as professional counseling staff and have oversight by licensed professional staff.
Counseling Services
Location: Griffin Complex, 2nd Floor( Window-Side Hallway) Academic Year Hours: Monday – Friday, 8:30 a. m.– 4:30 p. m.( August 1 – May 31) Summer Hours: Monday – Thursday, 7:30 a. m.– 3:30 p. m.( June 1 – July 31) Email: counseling @ gmercyu. edu
Counseling Services Staff
Dan Jordan, MC, NCC, LPC Director of Counseling Services jordan. d @ gmercyu. edu
Sara Hollie Pew, MS Counselor & AOD Coordinator holliepew. s @ gmercyu. edu
Diversity Equity and Inclusion The Office of Diversity, Equity and Inclusion leads and supports initiatives that help advance our Mercy mission by developing and sustaining meaningful and collaborative relationships that result in a more diverse and inclusive community and centering the voices of our community to drive university-wide culturally sustaining initiatives and equitable opportunities.
The office’ s efforts include but are not limited to:
• Student leadership opportunities
• Collaboration with the Office of Student Engagement’ s CORE programming initiative
• Griffin Scholars Program( GSP)
• Main point of contact for DACA & Undocumented students: DACA Resources site
• The Bias Activity Response Group: Bias Reporting form
• Chosen Name Policy( policy and process for those who wish to be known by a name other than their legal name)
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