When reporting a crime or emergency :
• Remain calm .
• Give the location of the incident to include the building name , room number , or the area name ( e . g ., Siena Hall , room #, etc .).
• Identify yourself and give a callback telephone number . Your identity will remain private if you wish ; however , it is important we are able to contact you if we need additional information .
• State the incident you are reporting ( e . g ., theft , medical emergency , fire , etc .).
• Describe the scene : who is involved , how many people are at the scene , if medical treatment is being given or needed , a description of involved parties , and other relevant information .
• Stay on the phone until the dispatcher has recorded all of the information .
When a crime or another serious incident is reported :
• A Public Safety officer will be dispatched to render assistance as appropriate and investigate the incident . When appropriate the local fire , police or EMS department may also be dispatched .
• If the responding officer determines the situation presents a significant or imminent danger to the Gwynedd Mercy University community , the Chief of Public Safety or designee will provide a timely warning to the campus community .
• The Lower Gwynedd Police Department responds to all medical emergencies , fires , fire alarms , and hazardous materials incidents along with University-designated emergency management personnel .
• Incidents related to Residence Life or Plant Services will be referred to the on-duty or on-call personnel in the specific department needed .
• Reports of all sexual and relationship violence made to a University official will be referred to the Title IX coordinator even if the reporting party chooses to pursue criminal charges .
• In accordance with the Jeanne Clery Act , the Department of Public Safety prepares , publishes and distributes an Annual Security and Fire Safety Report on Oct 1 annually . This report is located on the Public Safety webpage .
Student Billing
Term tuition payments are due prior to the start of the semester . The fall semester ’ s tuition is due on August 15 , the spring semester ’ s tuition is due on December 15 , and the summer semester ’ s tuition is due on April 25 . Non-term tuition payments are due before the start of each class . Cash payments up to $ 1,500 and checks will be accepted in person at the Campbell Solution Center . All credit card payments must be made online through your self-service account , and the option to pay online with an online check is also available . Directions on adding an authorized user to make payments online on your behalf are on the Student Billing webpage . The University accepts Visa , MasterCard , AMEX and Discover . Checks may be mailed to the attention of the Student Billing Office , Gwynedd Mercy University , 1325 Sumneytown Pike , PO Box 901 , Gwynedd Valley PA 19437 .
Students are not permitted to register for the next semester unless all outstanding debts are resolved . All debts must be resolved prior to registration and before graduation , regardless of pending financial aid . Diplomas will not be issued to any student with an outstanding debt . Outstanding financial obligations must be discussed with the Student Billing Office before obtaining your official transcripts .
As a service to our students and their families , a tuition payment plan is available . The plan is administered by TouchNet . For information on the payment plan visit the Student Billing webpage .
You may view your billing statement online through the “ Self Service ” portal , under the “ Student Finance ” tile . If you have questions about your billing statement , please email studentbilling @ gmercyu . edu . If you are having issues logging into your account to access your statement , or other technical issues , please call the IT help desk at 215-646-7300 , ext . 21444 .
Delinquent Accounts : A student who is financially delinquent shall forfeit the privilege of attending classes or living in residence halls , and the University will withhold diplomas / certificates until such indebtedness is paid . Pending financial aid is not considered payment . Student accounts that are not resolved by the end of the semester will be placed with a collection agency . The student will be responsible for the full amount due to the University plus all associated collection and legal costs .
Student Billing Office Staff : Office Location : Campbell Hall Office Hours : M-F , 8:00am – 4:00pm Telephone : 215-646-7300 x21278 Email : studentbilling @ gmercyu . edu
Technology The IT department operates the Student Help Desk on the first floor of University Hall . The hours of operation are Monday – Thursday 8am - 6pm and Friday from 8am - 4pm . Students have access to IT staff to answer questions and to help resolve technical issues . More details are available at IT Student Technical Support . 16