Account Management University e-mail accounts are established for full-time , part-time , and adjunct faculty , full-time and part-time staff , registered students , and those associated with affiliated organizations such as Mercy Volunteer Corp . All University e-mail addresses are established and assigned by Institutional Technology Services ( ITS ).
Distribution Lists E-mail distribution lists established by the University are maintained by ITS for all of the roles applying to that person ( i . e . a staff member who is also a student is included in both staff and student distribution lists ). E-mail distribution lists are also established and maintained by ITS for official committees , organizations , departments and divisions of the University .
E-mail Etiquette Gwynedd Mercy University considers e-mail an important means of communication and recognizes the importance of proper e-mail content and speedy replies in conveying a professional image , efficiency and delivering good customer service .
• Write well-structured e-mails and use short , descriptive subjects ( be concise and to the point ).
• Signatures should include your name , job title , University name , and phone .
• Use spell check before you send out an e-mail .
• Do not send unnecessary attachments
• Do not write e-mails in CAPITALS . All caps are interpreted as yelling .
• Use the Bcc : field carefully .
• Read the e-mail before you send it . Only send e-mails that could be displayed on a public notice board . If the content could not be displayed publicly as written , consider rephrasing the e-mail , using other means of communication , or protecting information by using a password .
• Do not send e-mails with a blank subject line , otherwise it will be treated as junk mail .
• Answer e-mails promptly .
• Do not overuse the high priority option .
• Use the reply and forward options appropriately : include the message you are replying to ; reply and forward to everyone the original message when they need to see your response ; reply to the individual who sent the message when only they need to see your response .
• Do not forward confidential or personal messages without acquiring permission from the sender first .
• Don ’ t copy a message or attachment belonging to another user without including the originator .
• Exercise caution in using abbreviations , decorative backgrounds and emoticons .
• Remember to keep a professional look to your e-mail as it is representative of the University and may annoy the recipient .
E-mail Safeguards Do not reply to spam or phishing messages . Just delete the unopened message . If you reply or even unsubscribe to a list , you may just confirm your e-mail address . Use anti-spam software to protect against spam . Be cautious when opening an attachment unless you are expecting it and know the person . Make your password unique and not easy to guess .
E-mail Box Size The University reserves the right to limit the size of any e-mail mailbox . Users will be informed when their mailbox approaches 50GB in stored data , allowing you to delete unneeded messages .
Questions ? If you have any questions about this E-mail Policy , please contact ITS through the Help Desk at ext . 21444 .
Web Portal Policy Guidelines for Posting Announcements to GMercyU Web Portal . This section is to be used to post University business announcements that would be relevant to an entire audience ( e . g ., students or faculty or staff or faculty / staff ).
Following are samples of relevant University business announcements : information on various student , faculty or staff events , fundraising events sponsored by GMercyU , benefits information from Human Resources , important announcements from the President , Public safety announcements , registration information for students , graduation information for students , and IT announcements .
Announcements should be posted no more than two weeks in advance of event .
Guidelines for Posting to GMercyU Web Portal Message Boards The entire GMercyU community ( students , faculty and staff ) may post personal messages to the web portal message boards . Gwynedd Mercy University recognizes the importance of message boards as a means of communication to others in the GMercyU community . We support your right to engage in message board activities and encourage you to connect with others who share your interests . To assist you , we have developed the following guidelines .
• The message boards can be used to post Events , Items for Sale , General , and Lost and Found communications to the GMercyU community .
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