Strategic Business Plan 2017 - 2020 Strategic Business Plan 2017 - 2020 | Page 7

The Value Statement exhibited throughout the local system is ATTITUDE : In addition to our mission statement, vision and goals, Workforce Solutions of the Coastal Bend adopted a Value Statement that is incorporated into each of our contractor’s service delivery plans with the expectation that all Career Center professionals exude these qualities when serving customers throughout the twelve- county region. A ccountability We address our customers and co-workers in a positive manner that elevates their spirit and creates a professional, supportive workplace for staff, job seekers, and employers. T eamwork We combine our individual talents for the benefit of the mission and common goals leveraging our unique abilities and contributions. T rust We consistently deliver on our commitments to our customers and co-workers to establish strong, sustainable relationships. I ntegrity We are honest, supportive, candid in addressing difficult issues, and willing to share success to demonstrate respect and consideration for our customers and co-workers. T enacity We resist giving up when the going gets tough and support our customers and co-workers in seeing that issues are resolved and the job gets done. U nderstanding We are serious and passionate about delivering our services with compassion and empathy. D ignity We interact with customers and co-workers professionally regardless of their backgrounds, experience, and circumstances to reflect our commitment as public servants. E nthusiasm We recognize the importance and value of our work and know that every day we have the opportunity to help build the economic success of our regional economy. WFSCB’s Sunrise Career Center located in Corpus Christi, inside the Sunrise Mall has become the “go-to” meeting space for local community organizations throughout the region. Its central location and free technology allows organizations a space to meet and conduct their business, while also seeing first-hand the customers and employers served through the Texas Workforce System. Our career centers host hiring events for local empl oyers weekly.       5