STR 581 help A Guide to career/uophelp.com STR 581 help A Guide to career/uophelp.com | Page 47

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8. This information is used to explain or predict some aspect of customer
behavior with regard to a product or service. Information such as usage
rate, benefits sought, and brand loyalty can provide significant aid in the
design of more accurate and profitable strategies.
9. Because the quantity, quality, price, and accessibility of financial,
human, and material resources are rarely ideal, assessment of suppliers
and creditors is critical to an accurate evaluation of which of the firm’s
external environments?
10. What Human Resource component within its operating environment
is a major element of a firm’s ability to satisfy its personnel needs?
11. A firm’s access to needed personnel is affected primarily by four
factors that include
12. This element of employment or labor represents the workers in their
negotiations with employers through the process of collective bargaining.
13. The environment that is typically subject to much influence by the
firm is
14. Which of these is a determinant of entry, according to Porter?