PARENT AND COMMUNITY GRIEVANCE AND IMPASSE PROCEDURES
Purpose – To provide equitable solutions to parent and community grievance at the lowest possible administrative level .
Parent and Community Complaint Defined – Any issues that may arise or be of concern to the parent and community from time to time .
Procedure – It is important that the complaint be processed as rapidly and efficiently as possible , through the following levels , starting with Level One .
Level Grievance
One |
Program Director |
( 1 week ) |
|
( Initially responsible for |
|
|
documentation ) |
|
Two |
Policy Committee |
( 2 weeks ) |
|
( Follow State Statues Concerning Freedom of Information ) |
|
Three Superintendent of Schools ( 1 week ) Four Board of Education ( 2 weeks )
If the complainant is not satisfied with the disposition of his or her complaint at any of these levels , or in the case that no decision has been made in the given number of days appropriate to that level after presentation and written documentation of grievance has been filed , the complainant may file grievance at the next level . *
If there is no resolution , the matter is referred to the grantee .
* Presentation and written documentation of a grievance should occur upon entrance at each level .
43 Family Handbook