Stone Life June July 2014 | Page 57

PROPERTY MATTERS What’s happening in the rental market? Is letting my property a good option? Kerry Smart, Franchise Partner at Hunters Stoke on Trent, answers some of your questions Q: “We let our house to a friend because we thought it would be easier than using an agency. Unfortunately they have not kept up with the rent payments and the house is now in need of repainting and cleaning. Moving forwards, how do we choose the right agent to let our property to avoid these problems in the future?” Jonathan, Baddeley Green Q: “I worry about a tenant not paying the rent and making me short for my mortgage. There are so many costs involved with letting out my flat” Lee, Newcastle under Lyme Q: “I rented my last house direct from a landlord as I didn’t want to pay the agent’s fees – now I’ve left the property he has said I didn’t look after it and won’t give me my deposit back. I will use an agent to rent my next house but how I can be sure the same won’t happen again?” Lisa, Longton A:“Sorry to hear you had problems like this. Many landlords like to look after their properties themselves (as is their right) but we would always suggest using an agent to find and thoroughly reference prospective tenants for you, and even to potentially fully manage your property. As well as someone who offers a full range of lettings services, choose an established agent with a proactive and co-ordinated marketing strategy. Find out what their customers say. At Hunters over 94% of our customers would recommend us or use us again*. A:“Subject to a fee, we offer Rent Recovery Plus, a specialist rent guarantee insurance which can cover the total monthly rent of a property for up to six months, giving you peace of mind. To find out more about how this works, please feel free to give us a call.” A: “When you rent through an agent your deposit should go into a tenancy deposit scheme, and a thorough inventory of the property should be carried out before you move in. At the end of your tenancy the property is checked carefully again and any deductions to cover damage to the property, over and above normal wear and tear, are agreed between you and the landlord. If anything is in dispute and an agreement cannot be reached the matter will be referred to the relevant body for arbitration. We’d love to hear from you if you have any questions about the property market. Contact Kerry or Dan at Hunters Stoke on Trent ([email protected] or 01782 626522). Watch this space for more handy tips, ideas and insights in upcoming issues of Leek Life. *On average 94% of Hunters customers who responded to our questionnaire in 2013-2014 said they would recommend us or use us again June/July 2014 57