Specialty Pharmacy Information Packet | Page 4

UAB SPECIALTY PHARMACY SERVICES Provision of Care Plan
DEFINITION OF PRACTICE AND ROLE IN MULTIDISCIPLINARY CARE UAB Pharmacy Services is a group of specialized professionals that includes pharmacists , pharmacy technicians , and patient care coordinators who provide therapy for patients in their home .
Home Infusion Therapy :
• Performs patient , family , and home environmental assessments
• Evaluates equipment needs
• Provides patient and family education
• Provides medications and supplies
• Develops patient-specific plans for care
• Provides follow-up communication with physicians
• Monitors for drug interactions , compliance , and response to therapy
UAB Specialty Pharmacy and The Kirklin Clinic Pharmacy
• Provide patient and family education
• Provide medications and supplies
• Monitor drug interactions
• Handle follow-up calls for compliance and assist with medication refills
• Initiate follow-up communication with physicians when needed
PATIENT SAFETY AND QUALITY OF CARE UAB Pharmacy Services regularly evaluates our services to make improvements and maintain excellent quality . These efforts include :
• Sending clinical outcomes and patient satisfaction data to outside groups for comparison to national benchmarks
• Routine audits of patient charts to ensure complete and accurate records
• Regularly monitoring cleanroom areas and equipment used to prepare drugs to maintain sterility
ACCREDITATION STATUS
• Home Infusion Therapy – The Joint Commission
• Specialty Pharmacy Services at UAB Specialty Pharmacy and TKC Pharmacy – URAC and ACHC
PATIENT SATISFACTION Patient satisfaction surveys are sent at the completion of therapy for home infusion patients and periodically for outpatient pharmacy patients . Please complete and return as directed . Patient comments are very important to help improve our services , identify patient safety issues , and to ensure that we meet patients ’ needs and expectations .
PHARMACY uabmedicine . org / SpecialtyPharmacyServices
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