Specialty Pharmacy Information Packet March 2023 | Page 2

UAB SPECIALTY PHARMACY SERVICES Table of Contents
Welcome to UAB Specialty Pharmacy Services
Hours of Operation .............................................................. 1
Scope of Service ................................................................. 1
About UAB Specialty Pharmacy ................................................... 2
Patient Satisfaction .............................................................. 2
How to File a Complaint ........................................................... 3
Return Policy .................................................................... 3
Patient Emergency Preparedness ................................................. 4
Disposal Tips for Home Health Care ............................................... 5
How to Dispose of Medicines Properly ............................................. 6
Speak Up to Prevent Infection .................................................... 7
Patient Education Information ..................................................... 8
Frequently Asked Questions ...................................................... 9
Informed Consent ............................................................... 13
Patient Bill of Rights and Responsibilities ........................................... 14
Medicare Prescription Drug Coverage and Your Rights .............................. 16
Medicare DMEPOS Supplier Standards ............................................ 17
Notice of Health Information Practices . ............................................ 18
Notes ......................................................................... 24
uabmedicine . org / SpecialtyPharmacyServices