Toronto. The young man at the counter treated me wonderfully and, within a few days, the handle was
fixed. Perfect.
While in New York a little later, the handle broke again. I assumed that I’d have to pay for the repair
when I went back to Evex. Most business put clients through so many hurdles: If you haven’t saved the
receipt you are out of luck. If you don’t know who did the initial repair we cannot help. If you didn’t buy it at
this location you don’t exist. Well, Evex is different. They just get it. They understand that without treating
their customers wel