contents
Roles and Responsibilities
3 Get With The Program The scoop on how the Sole
Director program works and what your responsibilities
are on the floor
4 Peak or Downtime? What the SD Role looks like for
each and how to shift gears
Business
5 Biz Acumen What behaviors
drive your business and how to get
more of them
6 Do, Show, Coach Check out the
SD mantra, and how you can apply
it in your door
11 Put it Together The key
functions all in one place
Accessories
7 Dress up your role What’s out there
that can make you even MORE effective?
We’ll show you
In Every Issue
8 Coaching on the Floor: Ask Emily Emily tackles
your most common SD issues on the floor
9 James’ Journal James shares how to make good
habits stick
3