6
KEYS TO CLOSE
LAUNCH
Helping someone enroll
with a kit comes easily with the right mindset and a few simple
skills. When you go into closing with these questions and phrases in mind, you feel
confident in dealing with almost anything. If they have a concern you can't resolve, simply say,
"I don't know, but I know where to find the answer, and I'll let you know."
P
I
P
1
What are we working on?
Look over their top health priorities, and invite them to find solutions in a reference guide.
E ENROLL S
2
How serious are you about resolving these things right now?
3
If I were you, I would...
Their answer to this question tells you how much they’re willing to spend today. If they say they are serious, show them
the benefits and value of the Diamond, Every Oil, and Natural Solutions kits. These kits will get them on their way to
supporting their health right now at the best price and value. If they say they aren’t serious, talk about the Family
Physician and Home Essentials kits to support basic immune health and seasonal support. Note that Home Essentials
offers three times the quantity of oils with a free diffuser and for less than double the cost of a Family Physician Kit.
Once you get a sense of what would be a good fit for them, tell them what you would do if you were them. Put a
pen in their hand, and turn to the enrollment form. Then move on to help the next person, assuming they will fill
out their enrollment form.
When you come back around to check on them, if they haven’t filled out their form, you know they have a
concern. Use one or more of the following three questions to help them resolve any concerns they may have.
4
What are the factors you’re considering in making this decision?
They will usually reveal their concern(s). Do your best to resolve them by sharing the benefits they get from the
products/kit, the value, and any relevant personal experiences. If they still don’t fill out their form, ask question five.
5
Is there anything we haven’t discussed that will affect your decision?
6
What do you think is the next best step for you?
They will reveal any deeper concerns. Do your best to resolve them. If they still don’t fill out their form, ask question six.
Express your desire to support them and honor their needs. Ask if you can follow up with them in the next day or two.
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