Service à la Française International Brochure Livret_Parcours vers l'excellence | Page 15

09 FREQUENTLY ASKED QUESTIONS
UNDERSTANDING THE “JOURNEY TOWARDS
PROFESSIONAL EXCELLENCE” AND “PASSPORTS”
THE CLASSES
Question 1: What is SAF Excellence Academy?
It is a hotel that hosts the classes of a course and benefits from free seats for its
staff members, as a counterpart for the comprehensive organization of the class
and the accomodation of the "Meilleur Ouvrier de France". The hotel hosting the
course can develop a specific signature without using its training budget.
Question 2: What is the duration of the classes and how are they structured?
The intensive training classes last 4 days and take place every 4 months
(depending on the passport). They comprise of 70% practice and 30% theory.
The practical part consists of a demonstration whereby the SAF trainer executes
and shares his expertise with his class whilst involving the trainees.
THE JOURNEYS AND THE PASSPORTS
Question 3: What is the difference between a “Journey” and a “Passport”?
Passports include complementary classes (pastry, chocolate, ice cream)
around a profession (pastry chef) and a profession of faith in which the holder
of the passport undertakes so as to progress on his own between the different
classes. The journey represents the progress of the trainee until the final test.
Question 4 : Can I have more details on the tests?
There are 2 types of tests: multiple choice questionnaires (MCQs) after each
training sessions and a final test. Upon the completion of all the training sessions
comprised in the participant’s passport, a final test will be conducted by one
of the "Meilleurs Ouvriers de France" in order to validate the knowledge and
practical competency of the participants. The final test will consist of an oral
assessment in one of the crafts of the passport chosen at random.
The final overall mark will comprise of the average of the multiple choice
questions accounting for 50% of the overall mark and the final test accounting
for 50% of the final marks (or other present that has been considered jointly with
the group as part of an exclusive offer).
Question 5: My group has 25 hotels in different countries. Can a SAF
training course by the Meilleurs Ouvriers de France be set up in different
countries and benefit all my hotels?
In the case of an “exclusive” formula, the course can benefit all your hotels. For
example, the “Pastry Chef” passport combine 7 classes and 3 crafts (pastry,
chocolate, ice cream), you can ask each hotel to assign a participant and
specific hotel to host the Pastry SAF Excellence Academy.
SAF Training by the ''MEILLEURS OUVRIERS DE FRANCE''
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