Senwes Integrated Report 2021 | Seite 32

OVERVIEW THE BUSINESS STRATEGIC AND OPERATING CONTEXT CORPORATE GOVERNANCE FINANCIAL REVIEW
OUTCOMES
� A well-defined talent management framework ;
� Scientifically designed development and succession plans for executives and critical roles ;
� Capability and competency management via online job description development ;
� Succession identifier criteria developed with supporting succession path documents ;
� Senwes Academy offers learning and development opportunities for employees ;
� Infrastructure and technical capability that enables digital automation and innovation ;
� Enhanced performance appraisal solutions ;
� Enhanced recruitment and onboarding of new employees ;
� HR landing page for personalised HR engagements ;
� In-house developed app for clients and employees to enable engagement and feedback ;
� OneAgri application ;
� Senwes designed a new weighted average commodity price product ;
� Senwes developed and implemented new fuel forecourt technology utilising a single device and enabling clients to link accounts to a digital transaction experience ;
� Continuous enhancement of in-house developments ;
� Total skills development costs of R4,2 million ; and
� A structured graduate programme that supports the core business and has been running since 2010 .
Graduate programme BEE NON-BEE
2021 62,5 %
37,5 %
2021 2020 2017-2021 Senwes Academy ( no . of employees ) # 89 53 336
# Includes programmes for learners in accelerated leadership , training at business schools , learnerships , apprenticeships and leadership development .
Talent development indicator
2021
2020
Total training costs ( R ’ m )
R ’ m
14,5
9,6
Captured training costs as a percentage of payroll cost
%
1,8
1,8
Margin of training invested in black individuals
%
35,3
36,0
Average number of training days per employee
Number
4,6
4,3
Total business consultation costs
R ’ m
11,6
6,9
RESILIENCE SENWES INTEGRATED REPORT 2021
31