Senwes Integrated Report 2021 | Page 32

OVERVIEW THE BUSINESS STRATEGIC AND OPERATING CONTEXT CORPORATE GOVERNANCE FINANCIAL REVIEW

OUTCOMES

� A well-defined talent management framework ;

� Scientifically designed development and succession plans for executives and critical roles ;

� Capability and competency management via online job description development ;

� Succession identifier criteria developed with supporting succession path documents ;

� Senwes Academy offers learning and development opportunities for employees ;

� Infrastructure and technical capability that enables digital automation and innovation ;

� Enhanced performance appraisal solutions ;

� Enhanced recruitment and onboarding of new employees ;

� HR landing page for personalised HR engagements ;

� In-house developed app for clients and employees to enable engagement and feedback ;

� OneAgri application ;

� Senwes designed a new weighted average commodity price product ;

� Senwes developed and implemented new fuel forecourt technology utilising a single device and enabling clients to link accounts to a digital transaction experience ;

� Continuous enhancement of in-house developments ;

� Total skills development costs of R4,2 million ; and

� A structured graduate programme that supports the core business and has been running since 2010 .

Graduate programme BEE NON-BEE

2021 62,5 %

37,5 %

2021 2020 2017-2021 Senwes Academy ( no . of employees ) ^# 89 53 336

# Includes programmes for learners in accelerated leadership , training at business schools , learnerships , apprenticeships and leadership development .

RESILIENCE SENWES INTEGRATED REPORT 2021

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