HOW SENWES CREATES VALUE USING THE SIX CAPITALS – continued
TRADE-OFFS IN OUR USE OF INTELLECTUAL CAPITAL
Investment in the right skills and systems require a lot of capital , which has a positive impact on human capital , natural capital , financial capital as well as social and relationship capital over the longer term . The improvement of certain processes and technology could result in a decrease in human capital . Significant capital was invested to develop and train employees , adversely impacting financial capital . Medium to long-term benefits will enhance our decision-making abilities and result in greater efficiencies .
INTELLECTUAL CAPITAL
Senwes is a customer focused company which strives to provide innovative and integrated solutions for the challenges faced by customers . The appointment of the correct person in the correct position , supported by effective management systems and company culture , contributes to the success of Senwes ’ business model and the achievement of the group ’ s strategic purpose .
KEY INPUTS
� Internal IT division with experienced technical staff members ;
� Unique business applications for specialised trading ;
� Unique business processes ;
� Operational and specialist business units with mandates to explore new opportunities ;
� Use of external specialists when required ;
� Extensive learnership and apprenticeship programmes ;
� Focused and tailor-made leadership and management development programmes ;
� A bursary scheme ;
� Accelerated learner development programme for learners with diplomas ;
� Investment in core technology infrastructure used for various IT services ; and
� Various agreements / working arrangements with government and SETAS to provide corporate exposure to learners with SETA grants in the service and grain industries .
REASSURANCE IN RESPECT OF INTELLECTUAL CAPITAL
� Reassurance from external auditors regarding the implementation of projects ;
� Financial and IT Steering Committee ;
� Social and Ethics Committee ;
� Employment Equity Committee ;
� Job Grading Committee ;
� Remuneration Committee ; and
� Investment and Audit Committees undertake post-implementation evaluations of the sustainability of projects .
ACTIONS TO IMPROVE OUTCOMES
� Outcome-driven objectives for all employees , aligned with measurable divisional objectives for effective management ;
� Employee well-being programme development ;
� Align capacity utilisation with investment philosophy of Senwes ;
� Research in respect of latest technology and prototypes ;
� Research in respect of producers ’ experience of Senwes product delivery ;
� Market-integrated business solutions to clients ;
� Focus on optimisation of existing investments by means of problem analysis and internal improvements ; and
� Investment in training to keep up with the latest technology .
FUTURE CHALLENGES
� Recruitment and retention of suitable employees ( as a rural employer );
� Fast-changing technology and significant related inputs required ;
� Increasing stakeholder expectations in respect of technological innovation ;
� Increasing pressure on data , capacity and analytical ability ;
� Competitiveness ;
� Productivity and effectiveness ;
� Timely and effective implementation of research findings ; and
� System security and protection of information .
30 SENWES INTEGRATED REPORT 2021 RESILIENCE