Enhancing the First-Year Communication Journey through Communication
Tesha Benjamin
Director of Communications for Student Engagement & Enrollment Services
ODU recently established a Student Communication Journey Task Force to conduct a thorough review of the institution ’ s first-year student communication . From the moment enrollment is confirmed through the entire first year , the task force set out to create a framework to enhance the communication and engagement experience for every student .
The work of this task force will aid students in transitioning and acclimatizing to ODU and demonstrates our commitment to providing a personal experience for every Monarch .
In addition to personalizing communications , the students ’ engagement with communications will allow enrollment management to