Scaling Up Magazine Scaling Up Magazine Summer 2018 | Page 9

SUMMER '18 EDUCATE YOURSELF TO SCALE UP SUCCESSFULLY, EDUCATE YOURSELF By: Daniel Marcos IF YOU are an entrepreneur running a fast-growing company, perhaps you can relate to this sentiment: “My business is humming along, but every day it just seems more and more out of control. I feel like I don’t really know what I’m doing.” Those words were spoken by entrepreneur Dwight Cooper before growing his business, PPR Talent, into a $100 million healthcare recruiter and then selling it in 2016. Cooper’s current company, Hueman People Solutions, a spin on PPR Talent, has already grown from $10 million in revenues two years ago to $14 million today. Hueman’s mission is to recruit talent for small companies, allowing them to completely outsource this aspect of their business. Cooper first began learning how to scale up his business when he went to a “Birthing of Giants” program presented by Verne Harnish, co-founder of The Growth Institute, about twenty years ago. “On the first day, Verne said a couple of things that were critical to my growth and learning,” says Cooper. “He taught us that, one, we had an entirely different set of skills from what it takes to be a successful entrepreneur, and two, we had to figure out what we could be the best in the world at.” Not one to shrink from a challenge, Cooper set out on what he terms “an incredible learning journey,” diving into any available resource, including coaches, business books, videos, and seminars. His goal was not only to grow PPR Talent rapidly but also to become a “Great Place to Work”—an honor the company received repeatedly over the years. Cooper chose to develop a values-based organization that would preserve the business’s core ideology. By adhering to those core values, the company had the freedom to innovate, try new ideas, and take risks. For example, all decisions regarding hiring, firing, employee evaluations, and organizational development had to reinforce the company’s culture and values first and foremost. “Before we made an offer to someone,” says Cooper, “we tried to understand not only who they were but their strengths and passions too. By aligning our business strengths with our employees’ passions, we could create real economic value.” Cooper has big growth plans for Hueman—also built on a values-driven culture—with the goal of doubling the business over the next three years. “We have a culture where we can always make mistakes, but they are mistakes of the mind, not of the heart,” says Cooper. His advice for other entrepreneurs hoping to successfully scale up? “Learn to be vulnerable along your journey and don’t let the urgent get in the way of the important. You may feel that you don’t have the time to educate yourself or be coached; however, you just have to be disciplined and stay focused.” MEET DANIEL MARCOS Daniel Marcos is the co-founder and CEO of ONLY Gazelles Growth Institute, the IT'S A DRY leading online executive education company for C level executives PIECE OF BREAD at fast growing firms. He also co- founded Inflection (Gazelles Mexico) YET TO SOME IT company a management coaching that helps business executives and MEANS entrepreneurs SO grow MUCH. their companies faster and with less “drama”. He is an international speaker and has shared stages with thought leaders like Peter Diamandis, Guy Kawasaki, and Jack Canfield, just to name a few. Daniel is the blogger of Capitalemprendedor.com. He is a graduate of EO’s premiere CEO program, the “Birthing of Giants”, and its continuation, “Gathering of The Titans”. He holds a BS in Industrial and Systems Engineering from ITESM (Monterrey Tech) and an MBA (cum laude) from Babson College at Wellesley, MA. www.growthinstitute.com