Scaling Up Magazine Scaling Up Magazine Summer 2018 | Page 10

10 SCALING UP BIOMIMICRY SUMMER '18 LESSONS IN SCALING UP BIOMIMICRY Dr. Tamsin Woolley-Barker SCALING UP requires constant leadership—endless meetings and people to manage and motivate. Vision and foresight are at a premium, and customers and employees need to stay engaged while you get ahead of the curve and the competition. As companies grow, per capita productivity and innovation decline. Two out of three American workers are disengaged, with suffering performance as a result. Employees that once brought energy and ideas to the table are replaced by an endless staircase of short-termers who train and advance, then move on. Why? We know that cities and anthills increase in productivity and innovation as they grow—why not companies? The problem is we design companies like machines, trying to coax efficiency from fragmented “cogs:” fixed job descriptions, standardized best practices, rigid report lines, silo-ed departments. Customers are faceless demographics, while employees jump through carrot-and-stick reviews and bonuses. Our contributions don’t seem to matter very much at the end of the day, and we reserve the bulk of our passion and creative power for the weekend. When machines break, or conditions change, you have to repair or replace the broken part or get a new machine. But people are living things, and so are companies—growing from the bottom up, adapting to change at every turn.