SatisFacts Resident Satisfaction Awards Program Resident Satisfaction Awards Program | Page 11

We Help You Improve Retention, Your Reputation and NOI By:
• Benchmarking resident, employee and client satisfaction
• Instant feedback at critical touch-points
• Actionable, best-practice focused reporting
• A dedicated education team providing insights and support
throughout the process to help your team succeed
• Reducing controllable turnover…and resistance to rent increases
• Helping you manage and enhance your brand, reputation and
appeal
• Leveraging your SatisFacts feedback program scores to increase
the flow of motivated prospects
• And we do this all as your trusted retention and reputation
management partner with you.
Experience
• Over 200 companies, including many NMHC Top 50
• Serving millions of units
Qualified Team
• Former operators ourselves who “speak your language” – and
nationally recognized experts in the field of satisfaction,
retention and reputation management