SatisFacts Resident Satisfaction Awards Program Resident Satisfaction Awards Program | Page 10

About SatisFacts, ApartmentRatings.com and Internet Brands Helping Clients Enhance the Resident Experience, Retention, Their Online Reputation and Rentals • SatisFacts and ApartmentRatings.com, both part of the Internet Brands family (www.InternetBrands.com), are the industry’s largest retention and reputation management solutions service providers for millions of units nationally. • SatisFacts (www.SatisFacts.com) is multifamily’s resident satisfaction, retention and reputation management authority, providing resident feedback programs that permit clients to improve performance. • ApartmentRatings.com (www.ApartmentRatings.com) is the largest review site in the industry, with tens of millions of unique visitors each year. Its products provide the ability to respond to and manage property online reputations, as well as leverage the power of what has become one of the top five ILS for apartment shoppers.