SYNAPSE - 2014
SYNAPSE - 2014
Paradigm Shift: The Evolving Face of HR
- Saurav Kumar Das, HRM 2013-15, XLRI Jamshedpur
The human resources function has at times
been referred to as the last bastion of bureaucracy and viewed as a road block by the stakeholders in any organization. Being aligned
with personnel and administrative functions, it
has traditionally been viewed as mere paperwork. In this era of agile organizations, much
of the HR role is undergoing a radical transformation. Successful organizations are becoming
more adaptive, resilient, quick to change direction and customer-centered. Today’s changing
HR landscape demands that the role of the HR
professional has to be in sync with the needs of
the evolving organization. With the ever increasing pressure to perform optimally, HR
operating models need to be redesigned offering the best services at the optimal cost.
Increased employee
participation in HR
processes, augmented
by better technology
will lead to the
outsourcing of many
transaction-heavy HR
jobs.
The days to come will see greater infiltration
of technology into the HR function with most
transactional services being automated. Increased employee participation in HR processes, augmented by better technology will lead to
the outsourcing of many transaction-heavy HR
jobs. However, HR would still remain the architect of the fundamental internal functions of
“ARM”—Attracting, Retaining & Motivating
– the workforce. Owing to this paradigm shift,
HR generalists would more or less become an
extinct species. HR professionals who intend
to pursue a career in this domain will have to
understand the direction of future trends, rise
up to the impending challenges and maneuver
dynamically akin t