San Francisco Language Access Ordinance Compliance Summary Report 2025 2025 LAO Compliance Summary report | Page 5

ABOUT THIS REPORT

The annual Language Access Compliance Summary Report evaluates Citywide compliance and progress with the San Francisco Language Access Ordinance ( LAO ). As required by the LAO , the annual report is submitted to the San Francisco Board of Supervisors and the San Francisco Immigrant Rights Commission by February 1 of each year . This year ’ s report covers Fiscal Year 2023-2024 ( July 1 , 2023 to June 30 , 2024 ).
In addition to overseeing compliance , the Office of Civic Engagement and Immigrant Affairs ( OCEIA ) assists City departments to better meet the language needs of San Francisco ’ s Limited English Proficient ( LEP ) residents and workers . These services include trainings , tools , resources , and technical assistance to increase City departments ’ capacity and provisioning for language access . On a limited basis , OCEIA ’ s Language Access Unit also provides language assistance during public meetings to support the San Francisco Board of Supervisors and the San Francisco Immigrant Rights Commission .
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