Sage 100 Contractor Product Book Sage 100 Contractor Product Book | Page 20

Service manager (continued)

Taking the pain out of inventory.
Bob’s company keeps a stock of basic
inventory items used for many of its
jobs. Under the previous manual and
spreadsheet-based system, managing
inventory and ordering parts was a major
source of Bob’s frustration. He used to go
through a spreadsheet line by line to check
what was ordered against what had been
used. Too often for Bob, the information
would be inaccurate, causing delays and
resulting in customer complaints.
Today, the company uses Sage 100
Contractor Inventory with single-screen
capability for immediate visibility into
inventory status. Parts that appear on
work orders flow to inventory. When

inventory becomes depleted or reaches
a minimum predetermined quantity, the
system provides triggers so parts can easily
be reordered. Bob can see reorders to
each supplier and at what prices. Payable
invoices can also be generated quickly by
associating the invoice to the details from
purchase orders.
Additionally, Bob can communicate with
his technicians, emailing them information
about the work order or parts, cutting the
time he previously spent checking among
different systems, and reducing inventory
count mistakes. Now costs are accurate.
Buying unnecessary inventory and paying
for unused materials are things of the past.

Bob runs a tight ship.
Thanks to Sage 100 Contractor Service
Management, Bob has a stronger handle
on his service operation. He has seen a
higher level of customer satisfaction and
better cash flow management from
the improvements his team has made in
dispatching, billing, and inventory tracking.
Now Bob can look to build business by
increasing their service capacity and
enabling their technicians to provide
excellent customer service.

Resources
Sage 100 Contractor
S
 age 100 Contractor Service
Receivables
 age 100 Contractor Inventory
S
 age 100 Contractor
S
Equipment Management
  age 100 Contractor Reports
S
Customer success stories

Bob has moved to a place of control
and assurance.

J.F. Cook Company, Inc.
Smith Heating and Air

Conditioning

*Field service mobile devices use an authorized Sage development partner solution.

Learn more at: www.Sage100Contractor.com

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