Risk & Business Magazine Sterling Insurance Spring 2017 | Page 5

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feature
ABOUT TED * :
A TALE OF EMPOWERMENT
CONTENTS
WELCOME
5 LETTER FROM THE PRESIDENT
6 AN UPDATE ON OBAMACARE
7 ROBUST EMPLOYEE MANUAL A “MUST”
Protecting Your Company
8 THE OFTEN MISUNDERSTOOD IMPORTANCE OF
DIRECTORS & OFFICERS (D&O) INSURANCE
9 PROSPECTS FOR PENNIES
Find Gold In Abandoned Advertising
10 CUSTOMER SERVICE VS. CUSTOMER EXPERIENCE
Knowing The Difference
12 UNMISTAKABLE HABITS OF IRRESISTIBLE PEOPLE
14 ONE DAY A WEEK
This Entrepreneur More Than Doubled His Revenue
20 COACHING:
It’s An Ongoing Process
22 SEVEN SIGNS YOU ARE GOING TO BE SUCCESSFUL
24 TOPGRADING SNAPSHOT
How I Avoided A Costly Mis-Hire In One Minute
26 THE ABCS OF CYBER INSURANCE
Dear Business Owner:
As president of Sterling Insurance, I am pleased to announce
the introduction of our new corporate magazine. The
magazine, which will be published twice a year, is intended to
educate you on all aspects of insurance coverage that may be
helpful for your business.
Sterling Insurance is one of the country’s fastest-growing
insurance agencies, yet our experience runs deep as we have
helped our clients manage all aspects of their insurance
coverage for over twenty years. Our strong client relationships
are a hallmark of our original business philosophy, which we
continue to live by each and every day.
Please take some time to peruse the publication, and let us
know if you have any questions or would like a personal
consultation about any of the topics covered in this issue. We
can be reached by phone at [phone] or feel free to
check out our website at www.sterlingagency.com.
All the Best,
28 REPS AND WARRANTIES INSURANCE:
A Primer
30 WORKERS’ COMPENSATION INSURANCE
Five Surprising Things You May Not Know
Joe Haney
President and Principal
The Sterling Insurance Group
WWW.STERLINGAGENCY.COM
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