Risk & Business Magazine Moody Insurance Spring 2017 | Page 5

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feature
45 YEARS OF
COMMITMENT
ABOUT TED * :
A TALE OF EMPOWERMENT
CONTENTS
2 MOODY IN THE COMMUNITY
5 LETTER FROM THE CEO
6 MOODY ACADEMY SEMINARS

7 SMILE. LISTEN. CONNECT.
Moody Culture
8 THE ADVANTAGE OF AN IN-HOUSE SURETY EXPERTISE
9 PROSPECTS FOR PENNIES
Find Gold In Abandoned Advertising
10 CUSTOMER SERVICE VS. CUSTOMER EXPERIENCE
Knowing The Difference
12 UNMISTAKABLE HABITS OF IRRESISTIBLE PEOPLE
14 ONE DAY A WEEK
This Entrepreneur More Than Doubled His Revenue
20 COACHING:
It’s An Ongoing Process
22 SEVEN SIGNS YOU ARE GOING TO BE SUCCESSFUL
24 TOPGRADING SNAPSHOT
How I Avoided A Costly Mis-Hire In One Minute
25 ARE YOU LOSING BIDS BECAUSE OF WORKERS’
COMPENSATION LOSSES?
27 HOME AND AUTO INSURANCE
Rate Challenges
28 WHY THE NUMBERS MATTER
Analytics & Insurance
Moody Insurance Agency was incorporated in Colorado May 1,
1972, consisting of one full time head employee, myself and my
wife Karen as part time bookkeeper. Incidentally, Karen opted
to retire as CFO after only forty years of service with the agency,
which was disappointing, as I was expecting and hoping for forty
five.
I was 34 years old with a wife and two young sons to support so
the thought of failure was more than enough incentive for me to
work long hours in order to have the necessary cash flow to pay
the one employees salary, insurance companies account current,
rent, and vendors.
The first couple of years in business were definitely trying since
I was confronted with finding a CPA, Bonder, and Insurance
Company Branch Manager that would roll with the dice of a young
start up agency with limited finances and three small contractor
accounts. In addition, it was difficult to convince prospective
contractors to consider switching their insurance and bonding
account from a larger, well -established agency to a small agency
that may or may not be in business for the long term.
The agency has grown from having revenue of $125,000 and two
and a half employees in 1973 to approximately $25 million and
125 employees in 2017. This increase in commission income has
been achieved largely through organic growth, however, we also
have acquired several P&C and Benefit Agencies over the years.
Perpetuation for any small or large company is a major problem and
concern. In that regard, I have been blessed and fortunate because
my two sons, Brad and Troy have taken to the insurance agency
business like ducks take to water. Brad and Troy complement each
other and are, in my opinion more than qualified, along with the
talented professional management team to lead the company to
greater heights going forward.
29 UNDERSTANDING THE CONSTRUCTION WRAP-UP POLICY Sincerely,
30 OBAMACARE:
What Repeal & Replace Could Have Looked Like Evan Moody, CEO, Moody Insurance
WWW.MOODYINS.COM
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