Risk & Business Magazine Knight Archer Insurance Spring 2016 | Page 6
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& Legal Expense Insurance
B What You Need to Know
BY: KNIGHT ARCHER COMMERCIAL INSURANCE
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egal disputes can disrupt any business, large or small, and
the subsequent legal expenses can be crippling. In fact, a
two-day civil trial can cost over $44,000. Even more alarming
is the fact that 73 per cent of small businesses do not set aside
enough funds to cover unplanned legal expenses.
While traditional insurance policies—commercial general
liability (CGL), directors and officers (D&O), employment
practises liability (EPL) and errors and omissions (E&O)—
generally cover some legal expenses, more and more Canadian
businesses are turning to legal expense insurance (LEI) for
added protection against exorbitant legal fees.
What is Legal Expense Insurance?
LEI is an insurance product designed to enable businesses
to defend or pursue legal action against a third party, while
limiting their financial exposure. Under LEI policies,
policyholders pay an annual premium in exchange for legal
advice, information, assistance and representation in certain
defined situations, according to the terms of the policy.
Covered legal costs generally include lawyers’ fees, court
costs, witness fees, and adverse costs if a judge orders the
policyholder to pay the other party’s legal fees.
matter, including tax advice. This is meant to guide policyholders
through tricky situations and prevent legal trouble before it occurs
or escalates.
Claims Process
Although the claims procedures vary by carrier, the process
typically involves four steps:
1. If a policyholder believes they have a claim, their initial step
is to talk with an intake worker employed by the insurance
carrier. The intake worker will ask the policyholder a series of
questions about the potential claim and then arrange a time for
an advice lawyer to contact them.
2. The advice lawyer will speak with the policyholder and offer
general legal advice, gather information and recommend next
steps for the specific circumstances. If the issue is indeed a
potential claim under the terms of the policy, the claim will be
forwarded to a claims team.
3. The claims team then reviews the case and determines
whether it is an insured event.
LEI policies cover common legal risks businesses may face,
including the following:
4. If the claim is insurable, the case is then assigned to a lawyer
specialized in the area of law relevant to the policyholder’s case.
From this point forward, the policyholder deals directly with
their assigned lawyer and is provided a claims handler to ensure
their claim moves forward in an efficient and timely manner.
• Breach of contract disputes for buying or selling goods
and providing or obtaining services
It should also be noted that carriers often require claims to be
reported within a specified time period from the date of occurrence.
• Debt collection related to the selling of goods or services
General Exclusions
• Employment disputes for breach of employment
contract or employment legislation
As with any insurance product, there are limitations of LEI. While
LEI polices do cover legal expenses, they do not cover financial
settlements or judgements. Common LEI exclusions include the
following:
• Defence for investigation and/or prosecution for
business-related criminal or occupational health and
safety offences
• Statutory licence protection when a business licence is
suspended, cancelled or not renewed
• Any claim resulting from an act which is wilfully committed,
and the results of which are consciously intended by the
policyholder
• Pursuing legal action for trespass, nuisance or damages
to the business’s property
• Claims that are part of a class action proceeding
• Pursuing legal action for bodily injury caused by a third
party to employees while on the job
• Legal costs incurred in a jurisdiction outside of Canada
• Income or sales tax audits or appeals
Legal Advice Hotlines
As an added benefit, when a business purchases an LEI policy,
they often gain access to a legal advice helpline, which is
staffed by attorneys and other experts. Businesses can use this
helpline to ask questions regarding any business-related legal
6 SPRING 2016
• Claims reported after the deadline set by the policy
• Any claim that is fraudulent, exaggerated or dishonest
To discuss all of your coverage options and to learn if LEI is right
for your business, please contact your Knight Archer Insurance
Ltd. representative today.