Retail Banking Forum 2017 15th Annual Retail Banking Forum | Page 8

DAY 2

11 th October 2017
12:25 Collaborate or Decline
• FinTechs adding value to the Retail Banking Industry
• Balanced partnerships between banks and FinTech
• New models in the marketplace
• A potential vision for banking
12:55 New Revenue Opportunities
• Control over customer data
• Partnerships with third parties
• Pro-active and personalized services
• Digital banking ecosystem & value chain
12:25 Workforce- A Pillar Stone for Successful Branch Transformation
• Branch performance
• Reinventing the role of your employees
• Analytics-driven decisions for optimizing your branch model
• Increasing sales effectiveness & operational efficiency
12:55 Human vs. Robo-Advisory
• How banks should respond to the robo-revolution
• Future tech vs. Human touch
• Regulatory implications
• Opportunities for engaging millennials
13:25 Luncheon
14:30 Sum-up Hackathon Small groups brainstorm on specific topics, ideas, outcomes and thoughts. Each table will nominate a leader to summarize the findings and key takeaways of the conference.
15:10 Fast-fire Interview Session 3 top-voted speakers will answer 10 burning yes / no questions from participants. Who was the best speaker of this year ' s forum?
15:20 Conference Evaluation & Awards Ceremony The best speaker & the most influential participant of the 15th Annual Retail Banking Forum will be announced.
15:30 Closing remarks from the chair and Fleming.
15:45 End of the forum and farewell coffee
I would like to thank everyone who has helped with the research and organization of this event- especially the expert advisers and speakers for their commitment, time and support.
Matej Matecek, Project Manager, Senior Production Specialist T: + 421 257 272 185 E: matej. matecek @ fleming. events
“ I think Vienna is a great venue to have a conference like this; I think conferences are always useful in bringing us together, as we are building a platform with the best products from all around the world; there can be FinTech people, but there can also be traditional banks that offer great products.”
Valentin Stalf, N26, CEO